E-Commerce for Microsoft Dynamics 365

Connect webshops through a central API

E-commerce becomes costly when too many interfaces need to work together

The more connections there are between the webshop, product data, customer information, orders, and other systems, the more complex and costly day-to-day operation, maintenance, and further development become. At the same time, businesses need the flexibility to support their individual processes without becoming dependent on the constraints of a single commerce platform.

Everware E-Commerce provides a central connection between the webshop and Microsoft Dynamics 365 Finance & Supply Chain Management. The frontend remains decoupled from the business processes in the backend, while integration is consolidated through a central API.

This gives businesses the flexibility to develop their e-commerce setup further, connect new frontends or sales channels, and continue using existing processes in Microsoft Dynamics 365 without having to build new integration logic for every change.

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How everware E-Commerce differs from standard solutions

Microsoft Dynamics 365 as the central data source

Product, customer, and order information is not managed across separate systems. Instead, the e-commerce functions access the central data source in Microsoft Dynamics 365 in real time.

Designed for changing
requirements

The architecture is designed to adapt as requirements grow. Specific performance and scalability figures can be discussed during a technical consultation based on your particular scenario.

Less interface complexity

A central API consolidates the connections between your website and Microsoft Dynamics 365. This reduces the need for multiple separate interfaces and simplifies technical maintenance.

Scalable to meet new requirements

The solution can be extended with additional features and integrations. A Software Development Kit and the API development tool Postman support the development and testing of new extensions.

More freedom in the front end

Thanks to the headless commerce architecture, the front end remains separate from the backend processes. This allows you to tailor the customer experience to your brand and requirements without having to reconfigure the core processes in Microsoft Dynamics 365 each time.

Discuss your use case

One API connects your website and Microsoft Dynamics 365

Headless commerce means that the visible shop interface and the underlying processes are set up separately. This allows the front end to be designed independently, while the core e-commerce and operational processes remain anchored in Microsoft Dynamics 365.

The front end remains flexible

The e-commerce functions can be integrated with virtually any online shop. The technical requirements for an existing front end are assessed in advance.

A single API handles the connection

The online shop accesses functions for registration, login, product search, shopping basket, customer information, orders, cancellations, and returns via a single central interface. Communication between the front end and the back end takes place in real time.

Microsoft Dynamics 365 provides the data foundation

Product, customer, and order information is integrated with the processes in Microsoft Dynamics 365 Finance & Supply Chain Management. This means that e-commerce and operational processes do not need to be treated as separate systems.

Extensions can be added

Additional features and integrations can be implemented using a Software Development Kit and tested with Postman.

Discuss technical requirements

Can an existing website continue to be used?

everware E-Commerce can be used with virtually any online shop. Whether an existing front end can be connected, and how much effort is involved, depends on its technical architecture and the functionality required.

From login to returns: e-commerce functionality

Cart APIs provide the required functionality. This includes registration, product search, shopping basket, customer information, order history, cancellations, and returns.

Login and registration

E-Commerce supports customer login and registration. The process can be adapted to meet specific requirements.

Product search

Products can be searched for and displayed directly within the frontend.

Shopping basket management

Customers can adjust products and quantities in their shopping basket at any time. E-Commerce then updates the price calculation and carries the current details through to checkout.

Customer management

Customer information can be created and updated seamlessly via the central API.

Order history and order status

Orders can be searched by customer and filtered by their current status.

Order cancellation

Retail orders can be cancelled via the API. Direct access to Microsoft Dynamics 365 is not required.

Returns processing

Cart APIs support returns processing using the standard calculation and checkout workflows.

everware E-Commerce extends Microsoft Dynamics 365 with additional functionality. It is certified by Microsoft and available directly from the Microsoft Marketplace.

View on Microsoft Marketplace

Find out how everware E-Commerce fits with your online shop

Would you like to connect your online shop to Microsoft Dynamics 365 without compromising on front-end design flexibility? Following a no-obligation consultation, you’ll be able to assess your existing system landscape, relevant e-commerce processes, and the extensions you need.

Book a consultation

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